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Front Desk Staff



At Lakeland Fitness & Golf we offer a dynamic working environment and a unique opportunity to work with a close-knit team where our members come first, and our team is willing to go above and beyond to make their experience at our facility one to remember.  Together, our goal is to promote, retain, and excite our members to come back time after time and make this the place where all staff knows their names.  We are looking for team members who are looking for more than a job, but a position to change and impact our members health and well-being and be the customer’s first point of contact. Additionally, you’ll have the opportunity to work in an energetic environment in one of northern Wisconsin’s premier fitness centers.   


Responsibilities (include but are not limited to):

  • Answer phone calls and assist scheduling personal training, golf tee times or lessons, and classes
  • Assist with customer purchases of merchandise and memberships
  • Maintain cleanliness of the desk and gym equipment at the end of the shift
  • Resolve customer complaints
  • Promote activities and new memberships
  • Cleaning machines
  • Restocking towels
  • Sharing feedback for improvements based on member suggestions
  • Encouraging members based on club visits
  • Participating in community events as required
  • Participating in general cleaning as needed in coordination with the entire team
  • New member orientations
  • Tours
  • Policies
  • Member outreach
  • Payment receipt for various activities

 

Requirements

The requirements of this position include:

  • Self-starter with a positive attitude
  • Desire to learn and impact members experience
  • Attention to detail
  • PC skills
  • Microsoft Office (Word, Excel, Outlook)
  • Telephone experience
  • Dynamic personality
  • An interest in fitness & health and wellness is a plus
  • Emergency first-aid training is not required, but is a plus


This is a full-time salaried position with an annual salary, benefits, paid time off, 401K as well as special membership discounts.


To apply for this position please contact and send a resume to: [email protected].


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